Useful Information & Links
How to Access Online Services at The Grange Medical Centre
Online Patient Records
The NHS are committed to patients being able to access to their coded records when appropriate. Here at The Grange we can arrange for access to your full medical record via the NHS app (and NHS website) if you have a suitable NHS login. Please find out more about this here: www.thegrangemedicalcentre.net/access-to-records
GP Earnings
Government guidelines mean we have to let you know how much the GPs in this practice earn on average. The average pay for GP’s working in The Grange Medical Centre in the last financial year (end March 21) was £34,503 before Tax and National Insurance. This is for 1 part time GP and 1 salaried GP.
Complaints
If you have a complaint or concern about the service you have received from the Doctors, Nurses or any of the staff working in the Practice please let us know immediately. We operate a Practice Complaints procedure as part of the NHS system. Please download our Practice Complaints Proceedure document for full instructions if you have a complaint.
Urgent Medical Attention
999
For emergencies or major urgent care
ONLY CALL IN AN EMERGENCY
Out of Hours
Urgent contact with a doctor if our surgery is shut.
Call our main number 01733 310110 which outside of normal hours transfers to the Out of Hours Service based at the City Care Centre, Thorpe Road, Peterborough
NHS 111
You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones
Minor Injuries and Illness Unit
Minor Injuries and Illness Unit : City Care Centre, Thorpe Road, Peterborough PE3 6DB
www.nhs.uk/Services/clinics/MapsAndDirections/DefaultView.aspx?id=99845
Local Pharmacies
West Town Chemist
63 Mayors Walk, West Town, Peterborough, PE3 6EX
Netherton Chemist
57 Ledbury Road, Netherton, Peterborough, PE3 9RF
Dental
Dental Emergency Service
To be called outside of normal opening hours for Peterborough
Cambs Dental Helpline
Details of all NHS dentists able to offer NHS appointments
Local Health Organisations
Cambridgeshire & Peterborough Clinical Commissioning Group
01223 725400
Responsible for planning, organising and purchasing NHS funded healthcare for people living in Peterborough
www.cambridgeshireandpeterboroughccg.nhs.uk
Cambs Dental Helpline
01733 678000
Bretton Gate, Peterborough, PE3 9GZ
www.nwangliaft.nhs.uk/our-hospitals/peterborough-city-hospital
Physio Advice Line
0300 555 0210
Advice on muscle and joint problems to anyone aged 17+ who is registered with a GP in Peterborough by self-referral
www.eoemskservice.nhs.uk
IAPT Insight - Adult Counselling & Talking Therapies
0300 555 0888
Free and confidential talking therapies & counselling to anyone aged 17+ who is registered with a GP in Peterborough by self-referral
www.insightiapt.org/locations/peterborough
Cruse - Bereavement Care
01733 348439
Counselling Service following bereavement
www.cruse.org.uk
National Health Organisations
NHS Choices
NHS access portal for information on healthy living, illness and all NHS services
www.nhs.uk
Patient UK
Hundreds of information leaflets & sources for research into any conditions & treatment
https://patient.info
SARCs - Sexual assault referral centres
Medical, practical and emotional support to anyone who has been raped sexually assaulted or abused.
www.nhs.uk/SARCs
BBC Health Pages
Advice & articles on wide ranging health matters
www.bbc.co.uk/news/health
Food Facts
Food advice & factsheets from the British Dietetic Association
www.bda.uk.com/food-health/food-facts.html
Worldwide Travel Advice
Health Advice for travellers from the NHS
www.nhs.uk/using-the-nhs/healthcare-abroad/
Diabetes UK
Advice & guides to help you to help manage diabetes
www.diabetes.org.uk
Asthma UK
Asthma charity dedicated to improving the health and well-being of those affected by asthma
www.asthma.org.uk
The Samaritans
Confidential support, 24 hours a day for people who are experiencing feelings of distress or despair
www.samaritans.org
Age UK
Health advice and information for the elderly
www.ageuk.org.uk
Relate
Advice on relationships, family life and sex therapy
www.relate.org.uk