144 Mayors Walk, Peterborough, Cambridgeshire, PE3 6HA

The Grange Medical Centre

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The Grange Medical Centre

144 Mayors Walk, Peterborough, Cambridgeshire, PE3 6HA

Reception

01733 310 110

Doctors

Dr Bankart
Jo Hercules (Advanced practitioner)

Reception

Monday to Friday
8am to 6.30pm
Phone lines open 9am

Practice Manager:
Ulrike Kuebler

Phone Number

01733 310 110

GP Consulting

APPOINTMENT ONLY
Monday to Friday

Emergencies

For urgent medical attention when the surgery is closed call OOH (Out of Hours) on 01733 293838 or 999 for an ambulance

Useful Information & Links

How to Access Online Services at The Grange Medical Centre
Online Patient Records

The NHS are committed to patients being able to access to their coded records when appropriate. Here at The Grange we can arrange for access to your full medical record via the NHS app (and NHS website) if you have a suitable NHS login. Please find out more about this here: www.thegrangemedicalcentre.net/access-to-records

GP Earnings

Government guidelines mean we have to let you know how much the GPs in this practice earn on average. The average pay for GP’s working in The Grange Medical Centre in the last financial year (end March 21) was £34,503 before Tax and National Insurance. This is for 1 part time GP and 1 salaried GP.

Complaints

If you have a complaint or concern about the service you have received from the Doctors, Nurses or any of the staff working in the Practice please let us know immediately. We operate a Practice Complaints procedure as part of the NHS system. Please download our Practice Complaints Proceedure document for full instructions if you have a complaint.

Urgent Medical Attention
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999

For emergencies or major urgent care
ONLY CALL IN AN EMERGENCY

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Out of Hours

Urgent contact with a doctor if our surgery is shut.
Call our main number 01733 310110 which outside of normal hours transfers to the Out of Hours Service based at the City Care Centre, Thorpe Road, Peterborough

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NHS 111

You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones

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Minor Injuries and Illness Unit

The Minor Injuries and Illness Unit offers a wider range of treatments and urgent care services such as stitching wounds, applying casts, treating burns and taking X-rays. The unit is open seven days a week from 8am to 8pm and led by staff with both nursing and medical backgrounds with enhanced skills, enabling them to see, treat and discharge patients independently. No appointment is necessary and the service aims to see and start patients’ treatments within 45 minutes of their arrival.

Minor Injuries and Illness Unit : City Care Centre, Thorpe Road, Peterborough PE3 6DB
www.nhs.uk/Services/clinics/MapsAndDirections/DefaultView.aspx?id=99845

Local Pharmacies
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West Town Chemist

01733 564144
63 Mayors Walk, West Town, Peterborough, PE3 6EX
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Netherton Chemist

01733 261121
57 Ledbury Road, Netherton, Peterborough, PE3 9RF
Dental
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Dental Emergency Service

01223 471798
To be called outside of normal opening hours for Peterborough
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Cambs Dental Helpline

01223 415126
Details of all NHS dentists able to offer NHS appointments
Local Health Organisations
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Cambridgeshire & Peterborough Clinical Commissioning Group

01223 725400
Responsible for planning, organising and purchasing NHS funded healthcare for people living in Peterborough
www.cambridgeshireandpeterboroughccg.nhs.uk

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Cambs Dental Helpline

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Physio Advice Line

0300 555 0210
Advice on muscle and joint problems to anyone aged 17+ who is registered with a GP in Peterborough by self-referral
www.eoemskservice.nhs.uk

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IAPT Insight - Adult Counselling & Talking Therapies

0300 555 0888
Free and confidential talking therapies & counselling to anyone aged 17+ who is registered with a GP in Peterborough by self-referral
www.insightiapt.org/locations/peterborough

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Cruse - Bereavement Care

01733 348439
Counselling Service following bereavement
www.cruse.org.uk

National Health Organisations
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NHS Choices

NHS access portal for information on healthy living, illness and all NHS services
www.nhs.uk

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Patient UK

Hundreds of information leaflets & sources for research into any conditions & treatment
https://patient.info

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SARCs - Sexual assault referral centres

Medical, practical and emotional support to anyone who has been raped sexually assaulted or abused.
www.nhs.uk/SARCs

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BBC Health Pages

Advice & articles on wide ranging health matters
www.bbc.co.uk/news/health

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Food Facts

Food advice & factsheets from the British Dietetic Association
www.bda.uk.com/food-health/food-facts.html

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Worldwide Travel Advice

Health Advice for travellers from the NHS
www.nhs.uk/using-the-nhs/healthcare-abroad/

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Diabetes UK

Advice & guides to help you to help manage diabetes
www.diabetes.org.uk

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Asthma UK

Asthma charity dedicated to improving the health and well-being of those affected by asthma
www.asthma.org.uk

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The Samaritans

Confidential support, 24 hours a day for people who are experiencing feelings of distress or despair
www.samaritans.org

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Age UK

Health advice and information for the elderly
www.ageuk.org.uk

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Relate

Advice on relationships, family life and sex therapy
www.relate.org.uk